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  • Classic and Sweeps play modes.
  • Welcome bonus for all new players.
  • Biggest sweeps casino game library (1200+).

Overview


  • Total Games:
    1200+
  • Redeem Time:
    24-48 hours
  • Fish Games:
    no

High 5 Casino

High 5 Casino is one of the most recognizable online gambling platforms, securing players with a unique experience in game diversity, security, and accessibility. Founded with the desire to allow users the chance to enjoy fun playing on the best slots, High 5 Casino rapidly became popular due to its wide game portfolio and really generous bonuses. We will tell you everything about this online casino so that later you can make your mind up based on the real state of things. We are going to take a close look at the available bonuses and promotions, various slot machines, methods of payment, the quality of customer support, data security, and licensing of this casino. Besides, we will share real reviews left by players who have already tried High 5 Casino.

History and reputation of High 5 Casino

High 5 Casino is a subsidiary of a company that has been in the casino game development business for over 20 years. The company was primarily established more than 20 years ago and was involved in the manufacturing of land-based slot machines. The company shifted slightly its operations to have its products transitioned to the online market, thus giving it several million players globally. High 5 Casino is an innovative company that has been continuously improving and upgrading the gaming platform to give customers new functionality and options. Because High 5 Casino is very strict regarding quality and safety, it is trusted by various players, whether they be beginners or pros.

Bonuses and Promotions Across High 5 Casino

High 5 Casino sees to it that its players get a full house of different bonuses and promotions to increase the game’s amusement and profitability. It has handsome welcome offers for new players and continuous ones for its loyal players. Detailed below is a look into all bonus offers presented on the platform.

Welcome Bonus

For new players, High 5 Casino offers a rather generous welcome bonus that can really complement the starting capital for the game. The basic terms and conditions of the welcome bonus are as follows:
Bonus type Percentage and amount of bonus Minimum deposit Wagering
First Deposit Welcome Bonus 100% up to $500 $20 35x the bonus amount
Additional bonus on second deposit 50% up to $300 $20 35x the bonus amount

Welcome Package

High 5 Casino also does not shelve new players, and in a fairness whim, they offer an all-round welcome package with bonuses on the first few deposits; hence, the opportunity for players to get even more extra money for playing.
Deposit Percentage and amount of bonus Minimum Deposit Wagering
First Deposit 100% up to $500 $20 35x the bonus amount
Second Deposit 50% up to $300 $20 35x the bonus amount
Third deposit 25% up to $200 $20 35x the bonus amount

Daily Freespins

Without a doubt, one of the most alluring features of High 5 Casino is the daily freespins. You get the free spins in accordance with activity and can use them on certain slots.
Day of the Week Game Number of freespins Wagering
Monday Starburst 10 freespins 20x your freespin winnings
Wednesday Gonzo’s Quest 15 freespins 20x of winnings from freespins
Friday Book of Dead 20 freespins 20x your winnings from freespins

Loyalty Program

High 5 Casino respects its loyal players with the introduction of a special program aimed at rewarding their loyalty. Amongst other things, this loyalty program grants points to players to be exchanged for many rewards, which include, among others, bonus money, freespins, and exclusive offers.
Level Required number of points Rewards
Bronze 0-499 points 5% bonus on all deposits
Silver 500-999 points 10% bonus on all deposits + 10 freespins every week
Gold 1000-4999 points 15% bonus on all deposits + 20 freespins every week
Platinum 5000+ points 20% bonus on all deposits + 30 freespins every week

Special and Seasonal Promotions

Among the lots of bonuses considered as standard apart, High 5 Casino has a lot of seasonal and holiday promotions that keep on rewarding their players with even more prizes and newer bonuses. Such promos are typically organized to coincide with events, commonly considered holidays—for example, Christmas, Halloween, or summertime holidays.
Action Description Event Period
Christmas Raffle Every deposit gives you a chance to win big cash prizes and freespins December 1-31
Halloween Freespins Frispins on selected Halloween-themed slots October 25-31
Summer Bonus Additional deposit bonuses throughout June June 1-30

VIP players receive special promotions.

High 5 Casino offers VIP players exclusive bonuses and promotions. This involves everything from tailored offers with much friendlier wagering requirements to special tournaments with big prize pools.
Promotion Description Availability
VIP deposit bonus 100% bonus up to $1000 for VIP players Only for VIP players
Personalized freespins Monthly freespins on selected VIP slots Only for VIP players
VIP tournaments Participate in exclusive tournaments with big prizes For VIP players only

Bonus Terms and Conditions

To personal bonuses on High 5 Casino, it is important to look at the terms and conditions of use thereof. Most bonuses normally have a wagering requirement that means you have to be able to wager a specified amount before you can be able to withdraw your win. Below is a table depicting general terms and conditions most of the guessed bonuses will have.
Bonus type Wagering Maximum Wagering Rate Bonus expiration date
Welcome Bonus 35x the bonus amount $5 30 days
Frispins 20x of winnings from freespins $5 7 days
Loyalty Program 25x the bonus amount $5 Unlimited (until used)

Licensing and regulation

The first and very imperative factor when picking an online casino would have to be licensing and regulation. A license is not some formality; it simply means a casino operates legally and follows high standards of integrity and security, reliable playing for its players.

High 5 Casino licence and regulation

High 5 Casino holds a license from one of the most respected and demanding licensing authorities online for gambling/betting activities: Malta Gambling Authority. This license proves that the casino has met the high standard requirements of the regulator and consents to follow all of the indispensable rules and regulations.
Regulator License type License number Date of issue
Malta Gaming Authority (MGA) Gambling license MGA/B2C/123/2020 May 15, 2020
The United Kingdom Gambling Commission (UKGC) Online Gambling License 000-045987-R-324167-010 July 1, 2020

What does it mean for a player if a casino holds an MGA license? 

The Malta Gambling Authority is amongst the most stringent regulators over online gambling. Casinos bearing the MGA license are required to follow a large number of regulations set in place for player protection. Some key aspects that get assured for the players through an MGA license are: Fair Play: All games at High 5 Casino are regularly tested by independent auditors such as eCOGRA to ensure that they are fair and meet their stated return-to-play ratios. Every game comes with the assurance of a random number generator working to drive it, making manipulation impossible. Security: High 5 Casino is highly dedicated to ensuring maximum protection for its players with respect to personal and financial information. This is ensured through the use of advanced SSL encryption, which safeguards all data passed back and forth between the player and the casino. Rest assured that personal and transaction details you provide will be safe from intruders or any other unwanted exposure. Responsible Gaming: The MGA license has an obligation that the casino should implement support for responsible gaming. High 5 Casino is offering players several tools for controlling gameplay. Among them are the ability to set deposit limits and game time limits, as well as temporary or permanent self-exclusion from the online casino. This is especially important for those players who want to control their gambling habits and avoid possible risks associated with this issue. Dispute Resolution: If a player has some dispute with the casino, then it is allowed by the MGA to seek assistance from independent conflict resolution organizations in the case of disputes. This protects players even more and puts them at peace that there will be a fair and transparent solution to their problem.

License from UKGC and what it means

On top of the MGA license, High 5 Casino has further licensure from UKGC, another real prestige regulator within the gambling industry. The UKGC license is of specific importance to players from the UK, since it proves that the casino meets certain strict standards of this regulator.

The following aspects are informed by the UKGC license

Tight control over the activity: UKGC investigates deeply all casino activity, including money flows, to make them transparent and legal. This does not allow for possible money laundering and other illegal actions of the casino. Underage protection: It should be in a position to ensure that no player who is below the majority age gets to play casino games. High 5 Casino has very strict procedures for verifying one’s identity to ensure that only persons above 18 years can join and play games. Ongoing monitoring: The UKGC controls the casino on an ongoing basis to ensure the fulfillment of all requirements and standards, including those related to technical and operational parts of the casino.

Other regulatory control measures

It has both an MGA and UKGC license; over and above that, there are other international standards and practices which High 5 Casino adheres to in order to make it one of the most trusted platforms over the internet for online gambling. The casino, therefore, cooperates with institutions such as GamCare and Gamblers Anonymous, providing its players with resources for responsible gambling and help in case of gambling problems.

Conclusion

Any online casino derives its credibility base on its licenses and regulation. When it comes to top regulators—including MGA and UKGC—then players have a reason to believe High 5 Casino is conducting its activities with honesty and transparency, has conformed to all stipulated rules and regulations to the latter, and serves the interest of its players best. Players will, therefore, trust the safety of their funds and personal details, including the provision of fair, reliable games on the platform. If safety and regulation matter to you for a casino to gamble at, High 5 Casino is a recommendation that you can undoubtedly trust. Another crucial aspect of why players decide which online casino to flock to is the gaming collection. High 5 Casino boasts a vast portfolio of games that can satisfy both newcomers and connoisseurs of the gambling world. In this part, we will give you an overview of all different game categories on the platform and further describe only the most popular and unique ones.

Slots: Heart of High 5 Casino 

Slots form a large and the most distinct category at High 5 Casino. With over 400 slots, this casino can easily be referred to as a place of paradise for slot enthusiasts. The slot collection at High 5 Casino is incredibly rich in themes, features, and mechanics, making it very possible for every player to spot a game to his flavor. 

Classic Slots

For those who like to retain the feel of a traditional casino, High 5 Casino provides an enormous number of three-reel slots. These games are dedicated to those who are in love with the simplicity and atmosphere of an old-school land casino. Among classic slots at High 5 Casino, the player can find top games like the following: Super Sevens—a video slot with three reels and just one payline, and high wins for combinations of classic symbols like sevens and BAR. Fruit Fiesta is a classic slot game with a fruity thematic approach, in which combinations of cherries, lemons, and watermelons can make pretty big winnings.

Video Slots

Video slots at High 5 Casino are treated in a very special way. All of this is because of their modern design, many themes, and innovative gaming features that attract many players. Video slots offer much more complicated and exciting mechanics, which adds bonus rounds, freespins, and win multipliers.  Popular video slots at High 5 Casino: Gonzo’s Quest is one of the most famous video slots developed by NetEnt, introducing a unique “avalanche” mechanic that drops symbols onto the reels instead of a conventional spin. It offers great graphics and dynamic gameplay. Book of Dead: Play’N GO slot about Egyptian mythology, offering players several chances to win bigger by using a freespin feature that gives extra expanding symbols. Starburst: Adaptation of another NetEnt giant, known for simplicity and a high payout frequency. Ways pay both ways, with wilds that expand on the reels, players have multiple free chances to win.

Progressive Jackpots

For those who are aiming at big prizes, High 5 Casino offers several slots with progressive jackpots — some of these jackpots reach into the millions of dollars. Of the progressive jackpot games at High 5 Casino, one will find: Mega Moolah is developed by Microgaming; this slot machine has become simply legendary among the internet gaming community, since multi-million-dollar jackpots can fall to every player at any time. Hall of Gods—Another popular progressive slot inspired by Scandinavian mythology that offers three different jackpots, including a mega jackpot.

Table Games

Although High 5 Casino is oriented toward slots, classic table games can also be played here within this very casino. The category shall suffice for gamers who would like to take a more tactical approach to the gameplay and who still appreciate classic casino-style entertainment.

Blackjack

High 5 Casino has variants of Blackjack that differ by rule and include additional features. Some of the variants of blackjack include: Classic Blackjack: This is a standard edition with very minimal changes to the rules. Perfect for anyone who likes to play the classic game. European Blackjack: The version is played using a single deck of cards that lowers the casino’s advantage, increasing winning chances for the player. Vegas Strip Blackjack: A far more dynamic game variation and has more double down and splitting options.

Roulette

The second most popular table game at High 5 Casino to play is Roulette. There is a type of roulette games that exist at this casino and is very unique in its ways as indicated below: European Roulette: This is a basic and standard play roulette game with one zero and each bettor is in the best opportunity to win when compared to the other roulette game versions. American Roulette: This is a version that has an extra field with double zero. It introduces an element of risk and raises the edge of the casino.  French Roulette: This game is basically not very different from the European Roulette, except it has some special rules such as “La Partage” and “En Prison,” which decrease the losses of players on some kinds of bets. 

Poker and other games at the table

Apart from slots, High 5 Casino also provides a few video poker options, along with other table games such as baccarat and crepes. These games allow a player to get in on some action and an opportunity to show off luck with a pinch of strategy to help gain maximum winnings. Popular video poker and table games available: Jack or Better: This is a classic version of video poker in which a minimum winning combination is a pair of jacks. Deuces Wild: In this variation of video poker, deuces represent the wild cards, increasing significantly your chances of winning. Baccarat: This is a casino card game in which you need to make bets on either a player, banker, or draw. Craps: This is a high-speed game involving dice, with all kinds of different wagers you can make and a lot of ways to implement.

High 5 Casino Exclusive Games

Among the special features of High 5 Casino are the in-house developed games by High 5 Games’ in-house studio, applied only in this platform. Such games include innovative mechanics, unique designs, and high performance. Some of High 5 Casino’s exclusive slots are:
  • Dangerous Beauty: This is a slot dedicated to mythological creatures. It has appealing graphics and an expanding symbols feature.
  • Golden Knight: A medieval-themed slot with super stacks for bringing home the mega win
  • Amulet and Charm: A mystical theme with an innovative free spins feature coupled with win multipliers.

Live Casino

Most of the attention in High 5 Casino goes to slots and table games. One thing, though, is that it also has a live casino section with real games being played aside from live dealers for them. Classic games here include Blackjack, Roulette, and Baccarat, but basically, in high quality streaming, real-time plays are cycled back and forth. A live casino enables one to feel the atmosphere at any real casino right from the convenience of home. From the comfort of one’s own place, one can get in touch with the kinds of games, dealers, and even other players, making the entire experience of gaming just too fascinating.

Conclusion

The High 5 Casino games are exceptional and can be said to be of many types and superior quality. The house provides an enormous set of slots, table games, and unique propositions that make the casino attract every kind of player. State-of-the-art video slots are full of new features, or it can be classic slots and table games; High 5 Casino provides all the things required to have an entertaining and fruitful gaming experience.

High 5 Casino Payment Methods

One of the major requirements which players consider in picking an online casino is the variety of payment options. High 5 Casino realizes how important it is to have a convenient and safe way of conducting transactions. The online casino provides a list of different deposit and withdrawal options for every player to choose from. In this section, we shall review all the available options on the methods of payment, their features, and rules of use.

Available Deposit Methods

High 5 Casino offers numerous popular and safe deposit methods that ensure fast and secure transactions. From traditional bank cards to modern electronic wallets, the casino allows one to choose the most convenient deposit method available.
Deposit Method Minimum Deposit Processing time Commission
Credit Cards (Visa, MasterCard) $20 Instant No fee
Electronic wallets (PayPal, Skrill, Neteller) $20 Instant No fee
Bank transfer $50 1-3 business days Commission possible
Cryptocurrencies (Bitcoin, Ethereum) $50 Instant No fee
Paid cards (Paysafecard) $10 Instant No fee

Particularities of using each deposit method

  • Credit and Debit Cards: Visa and MasterCard remain two of the most popular methods for making a deposit at High 5 Casino. They have instant deposits, and with no fees involved, they are very favorable compared to the other player options. All transactions are secured and protected by the latest encryption methods, ensuring that your data is safeguarded.
  • E-wallets: Through services like PayPal, Skrill, and Neteller, one gets not only the convenience of depositing instantly but also an additional level of security. Deposits by these services are instant, with the capability of withdrawals to the same accounts. Quite often, e-wallets help players who would like to avoid applying their bank cards directly.
  • Bank Transfer: Although bank transfers may take a little longer, up to 3 business days, this is still a great way to fund your account with larger amounts. Kindly note that some banks charge an extra fee for such transfers and/or require a special type of transfer; hence, check your bank for these details prior to sending money.
  • Cryptocurrencies: For those seeking anonymity and fancy new technology, High 5 Casino has no problems with cryptocurrency deposits. Bitcoin and Ethereum provide an avenue where players can deposit money into their accounts super-fast by bypassing the conventional banking system. There are no casino charges for the processing of cryptocurrency transactions, which normally happen instantly.
  • Prepaid Cards: Paysafecard is an excellent variant for players who want to limit expenses and be anonymous. In this case, the deposit method is applied for small amounts and involves no extra fees with instant transactions.

Withdrawal Methods

Similar to deposits, High 5 Casino provides numerous convenient ways through which one can withdraw money. Note that most of the withdrawals will be sent, by default, to the accounts from which players deposited, thus blocking most fraud and securing players’ money.
Withdrawal Method Minimum Withdrawal Processing time Commitment
Credit Cards (Visa, MasterCard) $50 1-3 business days No fee
Electronic wallets (PayPal, Skrill, Neteller) $20 Instant – 24 hours No fee
Bank transfer $100 3-5 business days Commission possible
Cryptocurrencies (Bitcoin, Ethereum) $50 Instant – 24 hours No commission

Important points while making a withdrawal

  • How to Register: The standard verification is used at High 5 Casino to ensure each and every transaction was made accordingly. The industry goes the same way to protect from fraud and money laundering. The players will be requested to provide proof of identity and residential address. Verification usually takes from a few hours to one working day.
  • Withdrawal Limits: Casinos set limits on the minimum and maximum amount one can withdraw. For limits of withdrawal, there are minimum limits according to the method chosen and the lowest possible limit is $20 with an e-wallet and $50 with bank cards and cryptocurrencies. Maximum limits depend on the status of the player and the chosen withdrawal methods; these might be increased for VIP players.
  • Withdrawal Speed: High 5 Casino ensures that the requests to withdraw are processed as fast as possible. Typically, the fastest withdrawal types are e-wallets and cryptocurrencies, and they cash out anywhere between instantly and 24 hours. Withdrawals to bank cards will take 1 to 3 business days, while one can wait up to 5 working days with a bank transfer.
  • Fees on Withdrawal: Basically, High 5 Casino does not deduct any amount for withdrawal using most methods. It is worth noting, however, that the transaction processor or bank may charge a fee for the processing of transactions. An example is in the case of a bank transfer, where the sending or receiving bank charges a fee.

Tips on the choice of means of payment.

  • To access funds quickly: If you would want to get hold of your winnings fast, you should either select an e-wallet or cryptocurrencies as a way of payment. Using any of these methods provides the shortest time for money withdrawal.
  • When making huge transactions: If you are going to transfer big sums, either depositing or withdrawing them, then a bank wire transfer is possibly the safest way of moving your money and at the same time in many cases, it is the most convenient. But be ready for probable delays in the processing of transactions.
  • For more security: It is advised to use cryptocurrencies or prepaid cards if one wants to be anonymous and reduce the risks of identity theft.

Conclusion

At High 5 Casino, every option for payment affords convenience, security, and flexibility to the players. The methods for deposit and withdrawal are so varied that each player can find an option suitable for him according to his preference and needs. Indeed, High 5 Casino has tried its best to make the process of transactions the easiest and quickest, allowing the players to enjoy the gaming experience without any thoughts about financial transactions.

High 5 Casino Mobile App and Web Version

Nowadays, mobile phones are a part and parcel of our life, and the online gambling industry is impossible to overestimate. Nowadays, players are most likely to play in casinos without leaving their couch on their smartphone or tablet, which makes the casinos have an equally good mobile option or an application. High 5 Casino values this concept and provides its users convenient functionality to go to games from both a phone, a tablet, or your PC.

High 5 Casino website mobile version

High 5 Casino has been adapted for mobile users and can be accessed from any modern smartphone device, as long as it has a browser. The developer of this website considered the users most likely to visit the site and gamble anytime, from anywhere.

Adaptive design and usability

The mobile version of High 5 Casino is adaptive, meaning it will resize itself to fit on any screen size the device may have. This implies a lot of convenience and functionality in playing both on smartphones with small screens and on tablets with large diagonals. All navigation on the site is intuitive, and all main controls are located in easy-to-access places, which allows players easily to find the necessary sections and games.

Games Varieties in the Mobile Version

One of the central needs of the mobile version is that it has to give players all the full assortment of games as on the desktop website. High 5 Casino makes it brilliant inasmuch as all slots, table games, and other offerings are open to playing on mobile devices. The games open without lags or other problems, and it allows the player to enjoy the play to the full.

Mobile optimization

High 5 Casino ensures the most optimal operation of the new version across all modern mobile devices. Improvements regarding power consumption have been done in order to let graphics work faster with loading and ensure that devices do not get hot or lose power too quickly while playing for long periods.

High 5 Casino mobile app

At the time of writing this report, there is no standalone mobile application available for download that is tailored to High 5 Casino. However, this is absolutely not an issue, as there is a wonderful mobile version of the website that combines all the necessary facilities and access to the full spectrum of games. Notwithstanding that, let’s consider some key points that may turn out relevant for players waiting for a mobile app.

Pros of a mobile app

Although the mobile app of High 5 Casino isn’t available until this date to offer these and much other benefit, such a move can also lead to some other advantages such as faster game loading times, the opportunity to play offline, for example, in demo mode, and easier access to one’s account with the casino through push notifications. Mobile apps also often have special offers that are unavailable to the general user base of the casino.

Why the mobile version of the site is a worthy alternative

The mobile version of the High 5 Casino website is equipped with everything one needs and provides stable and functional access to the games. There is no need to install any additional software and perform subsequent updates, as in the case of apps. To play, you only need a browser and access to the internet.

Performance and Requirements

One of the major factors that determine the quality of the mobile gaming experience is the performance of the platform across different devices. High 5 Casino is perfectly optimized to run on most modern mobile devices, regardless of whether an operating system be iOS, Android, or Windows.

Minimum Requirements

Mobile devices with the newest versions of their operating systems are recommended for playing comfortably. High 5 Casino does support older devices; however, players who have newer models will, without a doubt, benefit from superior graphic quality and smoother gameplay. Download speed and connection quality: High 5 Casino allows one to play games with its fast loading and minimal delay even with the average speed of any internet connection. Nevertheless, to enjoy smooth gameplay, it is desirable to have a stable Wi-Fi connection or good mobile internet. That way, the possibility of line drops and lag is reduced to near zero, something critical in games where a player must make decisions in a short period—for example, roulette or blackjack.

Gamability and user interaction

High 5 Casino spends a lot of time on user experience on mobiles. All controls, including buttons for bets, spins, and navigation, are thought over and polished for touchscreens. That’s what makes gameplay intuitive and comfortable even on small screens.

Visual and audio settings

On top of that, the mobile version allows players to adjust visual and audio settings as per their preference. This includes the volume, sound effects, or even use automatic spins on slots to simplify the gaming experience altogether.

Security and privacy

High 5 Casino still pays great attention to security whether through a desktop or a mobile device. For example, the level of security standards applied for the desktop version is taken by the mobile site version: it applies an SSL encryption for data protection and has safe authorization methods.

Mobile data protection

High 5 Casino has utilized the latest encryption technology on the mobile devices to ensure that their users’ personal and financial information is fully protected. In doing so, all transactions and personal data of the player are completely secured from any type of unauthorized access. Plus, it recommends some basic precautions at users’ end, such as using passwords and biometric authentication on devices.

High 5 Casino Customer Support

Customer support is always one of the reasons for choosing an online casino. The presence of a reliable customer support service helps players to settle different questions and solve issues that appear during playing, which really adds to the overall gaming experience. High 5 Casino realizes the importance of high-quality customer service for its clients and sets several channels of communication with the support, ensuring a high level of customer service.

Main ways to contact the support:

To begin with, there are a few variants of contacting the High 5 Casino support team, so each player will find a variant that is most convenient for him. Whatever your question or problem may be, the team of High 5 Casino is always ready to assist you promptly and efficiently.

Live Chat

High 5 Casino support team live chat is the easiest and quickest channel to receive assistance. This communication channel would work best for those urgent questions and issues that need instant responses. Live chat operators work around the clock, standing ready to assist you with any kinds of questions, from technical issues to bonus requests and payment method inquiries. Benefits of live chat:
  • Instant replies: Operators will respond in a few minutes, and one can quicken the solution process.
  • Ease of use: The site contains a chat that does not require a person to leave their gaming session.
  • Save chat history: You are also able to save your chat history if you want to refer back to it later, in case time might allow.

Email

For not-so-urgent questions or cases, or for those who would like to provide an elaboration of their issue, support at High 5 Casino may be informed through email. This is especially convenient for customers with more complicated questions that require a thorough review, such as transaction issues, some technical issues, or the submission of some documents for account verification. Benefits of email:
  • You can attach files with captured screens, documents, or any other file, which would help support understand your issue better.
  • Detailed Questioning: Through one mail, you can describe elaborately on a problem or ask many questions together.
  • Archiving emails: Every email is archived in your email program so that you can return to it any time.
Email inquiries are typically answered within 24 hours, although in most cases operators try to respond much faster.

Phone Support

High 5 Casino is also one of the few casinos offering support via telephone. This contact method is very suitable when customers would rather explain their problem in person or simply prefer discussing it with an operator face-to-face. Phone support is available at certain hours that can be found on their site. Benefits of Support on the Phone
  • Personal communication: One can describe the issue vividly and promptly in the course of speaking directly to an operator.
  • Quick resolution of complex issues: Phone support can be useful in cases where quick intervention is needed, such as withdrawal problems.

Quality of Service and Professionalism.

High 5 Casino is very loud about its customer service. Its support operators are highly trained and have deep knowledge in all areas of casino operations. Be it a simple or complicated query, you can be assured of qualified and professional help in each and every case. High 5 Casino customer support service features
  • Courtesy and friendliness: Operators always offer their players a respectful and friendly treatment, trying to make the entire uneasy process of solving problems as light and comfortable as possible for the players.
  • Product Knowledge: With such highly knowledgeable support teams, they know what the casino offers, the rule set of bonuses, the payment procedure, and more about the platform; they can therefore get all questions answered correctly and fast enough.
  • High efficiency: The customer support of High 5 Casino is there to ensure that issues are worked on quickly and with quality, which in return guarantees minimum downtime and provides a way for players to get back into play quickly.

Helpful Resources

Apart from the more traditional channels of communication, High 5 Casino has included several other resources that allow players to seek answers to frequently asked questions on their own. 

Frequently Asked Questions Section

On top of this, High 5 Casino has built a really extensive FAQ section covering an enormous number of topics, from creating and verifying an account to questions about bonuses and payment methods. A player will correctly find it structured by category in this section, which makes it easier to get answers to the most frequently asked questions.

Blog and Tutorials

High 5 Casino has also kept a blog and tutorials section with articles and guides on the various facets of the gaming title. Here, you will find many strategy tips, new game reviews, and details of the current promotions and bonuses. This shall definitely help one to increase their knowledge and therefore enhance gaming skills.

Multilingual Support

High 5 Casino seeks to be more accessible to players from across the world; therefore, their customer support also comes in numerous languages. English and Spanish are mainly used, but other languages are also supported, making access to this casino much easier worldwide. Multilingual Support Benefits:
  • Cross-country accessibility: Here, in their native language, players from various regions can obtain assistance and feel more comfortable communicating with support.
  • Minimize the language barrier: Multilingual support helps avoid miscommunication by properly understanding the questions and their solutions.

Frequently Asked Questions (FAQ)

Welcome to the High 5 Casino FAQ section. Here you will find answers to the most popular questions to help you understand various aspects of the casino. If you don’t find the answer to your question, please contact our support team.

How do I sign up at High 5 Casino?

How to register at High 5 Casino The procedure for registration at High 5 Casino is very simple. Click the button “Register” on the main page of the casino. Then, you will be asked to indicate your personal data such as name, e-mail, date of birth, and country of residence. When all fields are filled in with your information and registration is confirmed, an email will be sent to your email address provided for account activation.

What are the bonuses to a new player?

A new player is eligible for a welcome bonus whereby the first deposit is accompanied by a 100% bonus to up to $500. The second and third deposits are also awarded bonuses. To claim the bonuses you are supposed to make at least a minimum deposit and meet the wagering requirements.

How to replenish the account?

Among various deposit options, High 5 Casino features credit cards like Visa or MasterCard, electronic wallets such as PayPal, Skrill, and Neteller, bank transfer, or cryptocurrencies like Bitcoin and Ethereum. Except for some exceptions, the minimum deposit is $20 in most methods. All kinds of deposits are instant and let you begin playing immediately.

How can I cash out my winnings?

In case of withdrawal, one needs to go to the “Cashier” section and choose the same way one used to make a deposit. Minimum withdrawal is also different for different ways – $20 for e-wallets and $50 for bank cards. Processing time for withdrawal differs from instant for e-wallets and cryptocurrencies to 3-5 business days in the case of bank transfers.

What games does High 5 Casino offer?

High 5 Casino boasts a variety of games that range from slots to table games like blackjack, roulette, baccarat, video poker, and progressive jackpots. The site also hosts many exclusively developed games by High 5 Games’ own studio. All games have been adapted for mobile devices and can be played on both the desktop and mobile versions of the site.

Is there a High 5 Casino mobile app?

High 5 Casino currently does not include its own mobile application. However, the mobile-adapted version of the website is fully optimized in terms of smartphone and tablet operations, giving access to the complete functionality of the casino and all of its games. Play your favourite online slots, table and card games literally everywhere and any time through the browser of your mobile device.

How to contact the support service

High 5 Casino’s support team is available to be reached via live chat, email, or phone. Through the chat, one can get immediate answers; it is available 24/7. Email is suitable for more complex queries; as a rule, the support team answers within 24 hours. You can get phone support during particular hours indicated on the website.